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--- en:c1.fi:webmail:basic_settings:global_preferences:activesync [2020/03/02 17:43]
superadmin
+++ en:c1.fi:webmail:basic_settings:global_preferences:activesync [2021/03/14 08:36] (current)
superadmin ↷ Page moved from en:product:c1.fi:webmail:global_preferences:activesync to en:c1.fi:webmail:basic_settings:global_preferences:activesync
@@ Line 1: / Line 1: @@
 ===ActiveSync===
-Open Settings -> Preferences -> Global Preferences
+Steps for resetting ActiveSync state (Forces all devices to resynchronize).
+Open 1. Settings -> 2. Preferences -> 3. Global Preferences
 {{:en:product:horde_groupware_5:basic_settings:global_preferences:horde-gp-entering.png?nolink|}}
+Click "ActiveSync"
+{{:en:product:horde_groupware_5:basic_settings:global_preferences:horde-a-sync-click.png?nolink|}}
+Click "Reset all device state button"
+{{:en:product:horde_groupware_5:basic_settings:global_preferences:horde-activesync-reset.png?nolink|}}
+That's it. This hopefully straightened any synchronization issues with your device.

manuals.c1.fi